booking regulations


BOOKING REGULATIONS FOR PITCHES and MOBILE HOMES

  1. Booking is strictly personal and is not transferable.
  1. Minors are only permitted with a written declaration by a parent accompanied by a photocopy of the parent’s ID card, in which they state they are aware of the minor’s stay at our campsite, and that they transfer full responsibility for the minor to another adult staying at the camping village.
  2. Bookings must be made using a form, a copy of which must be returned to the Camping Village, or through our website
  3. PAYMENT METHOD
    • a. For pitches: within 5 days from receipt of the booking offer, a security deposit of 30% of the total amount of the holiday will be requested. The balance must be paid 30 days prior to arrival. Failure to make payments when requested will result in the booking being cancelled. You can request a specific pitch number upon payment of € 30,00, non-refundable, to be paid along with the balance.
      You may ask for a specific number of places by paying a € 30.00 non-refundable supplement, to be paid together with the balance
    • b. It’s also possible to pay the full amount for the stay upon reservation
    • c. The amounts stated can be paid by bank transfer to:
      BANCA MONTE DEI PASCHI DI SIENA
      DESENZANO DEL GARDA BRANCH
      IBAN:  IT 53 (letter) O 01030 54460 000010220724 
      BIC/SWIFT:     PASCITM1102
      REASON FOR PAYMENT: PLEASE INDICATE YOUR BOOKING OFFER NUMBER.
      PLEASE CONSIDER 5 WORKING DAYS FOR THE RECEIPT 
      OF THE BANK TRANSFER 


      or  by credit card through our online booking. American Express and Diners are not accepted; bank charges will be payable by the guest.
      A receipt for the amount paid will be issued upon receipt of the balance which will also constitute the booking confirmation.

CANCELLATION POLICY (DEPOSIT)

  • Cancellation 30 days (inclusive) or more prior to the day of arrival: the entire amount of the deposit will be returned, minus € 30,00 in cancellation fees.
  • Cancellation 30 days or less prior to arrival: the deposit will not be returned.

CANCELLATION POLICY FOR HOLIDAYS ALREADY PAID IN FULL

  • Cancellation giving 30 (inclusive) days’ notice prior to arrival: the entire amount paid in full will be returned; the deposit already paid will not be returned.
  • Cancellation giving between 30 (inclusive) to 14 (inclusive) days’ notice prior to arrival: 25% of the amount paid will be kept; the deposit already paid will not be returned.
  • Cancellation giving between 13 (inclusive) and 7 (inclusive) days’ notice prior to arrival: 50% of the amount paid will be kept; the deposit already paid will not be returned.
  • Cancellation giving between 6 (inclusive) and 1 (inclusive) days’ notice prior to arrival: 80% of the amount paid will be kept; the deposit already paid will not be returned.
  • Cancellation on day of arrival or no-show: 100% of the amount paid will be kept.
  • The Management reserves the right to cancel bookings after 9 p.m. on the day of arrival if the guest fails to show up at the campsite and does not inform us of their late arrival.
  1. No reimbursement will be due in the event of guests having to cut short their stay. 
  2. Prices may change according to fiscal changes.  
  3. The Management reserves the right, if necessary, to replace the reserved pitch with another one in the same or higher category. 

PRE CHECK–IN AND ADVANCED ONLINE
PRE CHECK-IN: by visiting our website and inserting your Surname, Name, Booking Number (as shown on your booking offer), you can insert the details of all your family/group members in order to make the check-in procedure easier on your arrival. Your holiday can then start straight away!
ONLINE PAYMENT : if you have received a booking offer and wish to pay for your stay online by credit card, insert your Surname, Name, Booking Number (as shown on your booking offer).
You will then receive confirmation of payment by email.



DECLARATION OF RESPOSABILITY FOR UNDER AGE 18

Mandatory Fields *
FOLLOW US ON FACEBOOK AND TRIPADVISOR
SUBSCRIBE TO OUR NEWSLETTER

dog friendly

TAKE YOUR FOUR-LEGGED FRIEND WITH YOU ON HOLIDAY
Find out which mobiles for your pet

Top

Camping Village San Francesco
Strada Vicinale San Francesco - Desenzano Del Garda Tel. +39 030/9110245 - Fax +39 030/9902558 - E-mail: booking@campingsanfrancesco.com
Privacy Policy - P.Iva 00645770983
Credits TITANKA! Spa © 2016